“In the words of Novelist, Agatha Christie, “A mother’s love for her child is like nothing else in the world” and I believe that it is only fair that we use Mother’s Day to show her our appreciation,” says Spa Manager, Liza Williams from the Granny Mouse Spa.

It is for this reason that Granny Mouse Country House and Spa have created a number of Mother’s Day specials – valid from Monday to Thursday only – in order for the special lady in our lives to be pampered and have a day to herself.

Treat mom to a 60 minute Swedish full body massage followed by a 60 minute re-hydrating CSpa facial and a relaxing Deluxe pedicure with a nail colour of her choice for only R970 (save R200).

Then, for expecting mum’s there is the Mummy Mouse’s Meander for R900. For 2 hours and 30 minutes, spoil yourself and your baby with this gentle, safe and soothing package that includes a Gentle back, neck and shoulder massage, Thalgo Classic facial and a Deluxe Pedicure and you save R105 on the original price.

Book now on 033 234 4071 and while you at it, why not pop past the Bistro restaurant for a bite to eat so that not only your body is pampered, but your taste buds too.

The hotel industry is perhaps one of the toughest environments in which to work, with high levels of customer service required as a key fundamental to overall success. No more is this true, than in the South African context, as hotels vie for business in an ever- tightening economy, faced with constantly changing competition and increasing pressure to push for business.

It is for this very reason that one hotel, Granny Mouse Country House & Spa, has embarked on a life-coaching programme. Implemented in 2014, and open to all members of staff, on a voluntary basis, the key to the programme lies in exploring the challenges of the work-life balance.

Staff are afforded the opportunity, once a month, to partake in individual sessions, paid for by Granny Mouse, to discuss various elements of their work and home life, which includes discussing any problematic areas in the hope of finding a working solution. These confidential sessions assist in guiding staff in the right directions and offering sound advice to real world problems.

According to General Manager, Sean Granger, “having a happy staff compliment is imperative to our operations, as good customer service relies on fulfilled staff, and that is one of the primary reasons that we are committed to this process. When one of our team isn’t coping well, then it affects the entire team dynamic. We are thrilled that the staff have embraced the programme so well.”

With programmes such as this running with such success at Granny Mouse Country House & Spa, it is little wonder why the hotel has been so immensely successful over its 30-year operation.